It depends which version you buy, and this catches people out.

The single pendant comes on a short 19.7″ cord — right for a bedside table, too short for a dining table. The cluster versions hang 59.1″ in total, which suits a table or a stairwell.

So if you want a single drop over a dining table, ask us for a longer cord when you order. We supply longer lengths on request — but it has to be arranged before it ships, not after.

No — and this is the opposite of what most people expect. Every cluster drops the same 59.1″, whether it has three lights or twelve.

What grows is the ceiling plate: 5.9″ across on the 3-light, 15.7″ on the 12-light. So a bigger count spreads wider, not longer.

Choose by how much ceiling you want covered, not by how far down you want it to reach. If you need more length for a tall stairwell, that's a cord question — tell us your ceiling height.

3 lights for a breakfast nook or a small round table. 5 lights for a standard dining table, an entry, or a kitchen island — this is the one most rooms want. 7 or 9 for a double-height entry or an open stairwell. 12 for a three-storey void, a lobby, or a banquet table.

The single pendant is a different thing again: buy two or three of them and set the spacing yourself, rather than accepting a fixed plate.

No. The cords arrive cut to different lengths on purpose — a cluster hung level looks like an accident, staggered heights look like a decision.

Hang them all long first, stand back and look at the group as a whole, then shorten one cord at a time. Measure from the tabletop or the floor rather than from the ceiling — that's the distance your eye actually reads.

Two things at once. The stone cone narrows to a point, so the light concentrates as it comes down and lands as a defined warm pool rather than a broad wash. At the same time the alabaster itself glows along its sides.

That combination is unusual: most fixtures either light the surface below or look pretty doing nothing useful. This does both — a glowing object above, a working pool of light beneath.

G9 bulbs — and these are worth knowing about before yours arrives. A G9 isn't a screw-in bulb; it's a small two-pin capsule about the size of a fingernail that pushes into the socket. Bulbs are included.

When you buy replacements, choose LED rather than halogen: the bulb sits enclosed inside the stone with little airflow, and LED runs far cooler. Pick warm white around 2700K — cool white makes alabaster look grey. And buy a few spares: G9 isn't sold in every supermarket.

Yes, but the bulbs supplied as standard don't dim. You'd need to fit dimmable G9 bulbs in every socket — not just some, as mixing types causes flicker — and pair them with a dimmer switch.

Many G9 capsules aren't dimmable, so check the packaging rather than assuming. Ask us before ordering and we'll confirm a bulb and dimmer combination that works.

Because they're cut from real quarried stone, not moulded from resin. Every cone has its own veining, and one or two will glow a little warmer than the ones beside them.

On a single pendant you'd never notice. On a cluster, hung side by side, it's the first thing you see — and it's what tells you the stone is real. A set that matched perfectly would have to be plastic.

A soft dry cloth on the stone, working from the highest cone down. Keep water off the shades — alabaster is porous, absorbs it, and leaves a mark that won't buff out.

No sprays, no polish, nothing abrasive. The metal cap can take a barely damp cloth followed by a dry one. Switch off and let it cool first. Once or twice a year is plenty.