I purchased three of these lights, and unfortunately none of them can be installed due to multiple defects:
• Missing ground connection
• No UL or equivalent safety listing
• Excessive socket depth preventing proper bulb seating
• Mounting bracket misaligned with standard electrical boxes
I’ve attempted several times to initiate a return, but support has been unresponsive and unwilling to provide the return process- even though the product is defective and still within the 30‑day return window.
The light it emits isn't harsh or direct; instead, it is soft and gentle—as if filtered—creating a deeply relaxing feeling.
I was surprised by the substantial weight of the piece when it arrived—this is genuine natural alabaster. The interplay of light and shadow is simply beautiful.
I was surprised by the weight when I first unboxed it—this is truly solid stone, not just a veneer. Once installed, that sense of solidity gives me a real feeling of security.
This is the kind of piece that stays with you for years; the texture of the natural material only gains more character and charm as time goes by.
