Faqs

 

How can I get in touch with customer service?

Our customer service representatives are reachable by phone or email. Our knowledgeable and friendly crew will respond to any questions or concerns you may have within a couple of hours.

Which currency will i be charged in?

We process all orders in USD dollars.

What type of payments method do you accept?

We accept PayPal, Visa, American Express, MasterCard, discover, JCB, Maestro, and Diners Club.

How do I know if my order has Been placed successfully?

You will receive an e-mail that confirms that your order has been processed successfully.

I have placed an order, but I have not received a confirmation. what can I do?

Please check your spam folder since the confirmation email might be mistaken as junk mail and end up in there. The order confirmation should be sent right away, but there can be a delay. If you have not received anything after 3 days, please contact us so we can check that everything is fine with your order.

Do you offer free shipping?

Yes, we offer free shipping on all orders. For more information, Please see our Shipping Policy.

What is your return policy?

We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please see our Refund Policy for more information.

Is the information I provide on your website secure?

Yes, We employ SSL encryption to ensure the security of all of your personal information. We won't save your credit card information, and we'll only use it once to complete your transaction. Private information about our customers is never kept on file!

 

Contact us:

Email: support@vidirlighting.com

Phone Number: +1 213-770-8807‬

Business Address: 303 W Irvington Place, Denver, CO 80223, United States